Leader and innovator in patient callback services.
“Now we are leading in customer service AND in accountability! Like never before, we can quantify our value based on patient satisfaction.”
What is the Value Proposition for Patient Callbacks?
- Reduce medicolegal risk
- Improve patient satisfaction, reduce complaints
- Early identification of changes in patient status
- Reduce 72-hour returns
- Accurate evaluation of individual providers and departments
- Prepare for the future of ACOs and clinical integration
- Recommended practiceÂ by the Robert Wood Johnson Foundation